I really appreciate the personal care you’ve shown me, not many companies would have cared as much.
I’d highly recommend lumabase luminarias for your holiday party because they were a huge success at mine! Even though it snowed 8 inches that day, they stood tall and still glowed brightly under the snow—amazing. The green and red colors illuminated our walkway in a festive, beautiful way and nobody slipped that night despite bad weather conditions. My guests commented they were even visible from the street! A gorgeous, festive way to keep walkways safe. Love it, and will be purchasing some for Halloween trick-or-treaters!
Yes, they did arrive while we were out to supper. Hooray! We used them the following night Christmas Eve Candle Light Service and they were absolutely beautiful. I think we will probably purchase more for next year, but not wait until the last moment. I am so thankful that I stumbled onto your web site while trying to find ideas on how to cut out homemade luminaries out of milk cartons. Thank you for your prompt delivery. They were everything you advertised them to be.
Thank you so much for your prompt reply and for sending out so many replacements. What a pleasant experience it has been, so far, with the neighborhood project, largely due to LumaBase’s prompt and courteous service. I look forward to ordering again (and even more!) next year.
Just a big THANK YOU for all your help – our ‘Hope for the Hungry’ Luminary event went off perfectly, and I’ve been getting lots of compliments on how beautiful it looked. Any many people were impressed with how little the luminaries cost us! The Lumabases worked just right and made everything a lot easier. I thought you might like to see for yourself how nice it looked!
By the way… these luminaries are great! We started with them last year, and they have been just super to work with! Thanks also for your speedy delivery.
My Goodness, it’s great to know I’m getting the best service, I’ve recommended you to a friend that owns a Flower Shop, and I will definitely recommend to others.
I want to thank you for your help on getting my recent order worked out. I will be home all day tomorrow and will look for the Fed Ex truck. I really appreciate the personal care you’ve shown me, not many companies would have as much. Again thanks so much. You’ve got a great concept and I, for one, would/will recommend you to anyone who considers decorating with luminarias.
The service… I called in to order(I had computer issues) and the CSR was Wonderful. Very helpful – even recommended another color that I loved when it got here – trusted her site unseen and she was right! The product… very sturdy – solid luminaries. I am having an outdoor wedding at a historic building – was a little concerned about the stability, but after receiving the product I am very comfortable.
I have to admit… did not order the bases – due to my location the flame had to be enclosed(I am using catholic church prayer candles!). But would consider them in the future.
I am in the process of opening my own floral shop here in Minnesota and will continue to recommend your product to all current/future customers. And I really want to say Thank you to your CSRs.
Thank you for gtting back to me as quickly as you have. Your company has been so helpful since the first time I called. I really appreciate how nice everybody at your company treats me. You have helped planning my wedding a much better experience!
I just had to write and tell you that I used your product for the first time to light in remembrance of 9/11. I had gotten the luminaria with stars on them and had not used them yet. So I thought that was a perfect time. I lit 9 on my walkway. I had people slow down and look. A neighbor from down the street called to say how pretty they looked and what a wonderful idea. I have never used any such thing before not even the do it yourself ones, so this was just extra special. I think I’m going to be on the lookout for more in other designs. Thank you sincerely!
This is the best order shipped email I have ever received. Thank you. I felt the warmth through the email. I will celebrate my 50th birthday, the luminarias will light the path to the event.
Thank you so much – again, I had ordered the crosses and butterflies for myself at Easter and got many many compliments – just love them.
I just received my replacement bases. Thank you for your excellent customer service. You truly went above and beyond what I expected. I love your product and will tell others of your wonderful and personal treatment. Thank you again.
It’s Christmas Eve, about 8 PM MST We used the luminarias for our 5 PM Mass and we’re using them again for our 9 PM Mass. Many, many people commented on them – they are beautiful. Thank you for having such a wonderful prodct available – we’re very happy with them.