JHSpecialties-LumaBase Response to COVID-19

JHSpecialties-LumaBase Response to COVID-19

To our LumaBase customers and partners,

We’ve been thinking a lot about you lately — our customers, our employees, and our greater communities. Your health and safety are our top priorities and at the heart of every decision we make. We believe it’s critical to do our part to help reduce the transmission of COVID-19. Here are some of the steps we are taking to protect everyone in this ever-evolving situation.

We are working tirelessly to make sure that the products you love are available when you want them, delivered in the safest way possible.
– We are diligently following guidance and best practices from the Centers for Disease Control and Prevention (CDC).
– Across all of our facilities and delivery operations, we have increased our daily cleaning routines, including more frequent hand-washing, use of sanitizer, and cleaning of equipment.
– Our customer service team is available to answer any questions about your experience, work with you on the best delivery option, and provide more information on the many precautions we’re taking to protect your health and safety.

Our Team
While some of our employee base is successfully working from home, our fulfilment and warehouse facilities are up and running as our team continues to meet customers’ needs during these challenging times. We are proud to have a world-class team that is working quickly and safely to provide our customers with the items they need for their homes.

While the environment around us is uncertain, we take comfort in the fact that we have a terrific team and a compassionate and loyal community of customers and partners. We stand ready to serve and hope that our website and social channels can be a source of support, inspiration, and solutions for you — because sometimes we all need a break from the news.

From the President of JHSpecialties, Inc.,
John J. Henry

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